Resources / FAQs / Online Banking Guides

Online Banking Guide

Personal Users

For more information on Online Banking features and functionality, please use the Help option from the main menu within Online Banking. For additional assistance, please contact us at 800.453.8700 during normal business hours.

Privacy & Security


Business Users

For more information on Online Banking features and functionality, please use the Help option from the main menu within Online Banking. For additional assistance, please contact us at 800.453.8700, option 2 during normal business hours.

Privacy & Security

Business customers interested in enrolling for internet banking, please call Online Support at 800.453.8700 during normal business hours.


Browser Settings

Please note that by using this link, you will be leaving Mercantile Bank's (the 'Bank') web site. The Bank takes no responsibility and makes no warranties, either expressed or implied, for any of the services, products or information available via this outside web site. The Bank is not responsible for and does not monitor the content, performance, policies (including any privacy policies) or administration of this outside web site, which are the sole responsibility of their creators and do not represent, explicitly or implicitly, positions, policies or opinions of the Bank, its affiliates, its employees or its Board of Directors.