Privacy & Security /

Protecting Your Business

How we help you protect your business

Business Security Tips

Solutions for Protecting Your Business

Positive Pay

Check fraud is one of the largest challenges facing businesses today. Advancements in technology are making it easier than ever to produce authentic-looking counterfeit checks. Mercantile Positive Pay provides you with a convenient, cost-effective way to help prevent check fraud losses. 

Online Review of Suspect Items

Through a continuously updated issue file, Mercantile Bank is able to identify potentially fraudulent checks (suspect items) and present them for daily review. You then decide whether the bank should pay or return the suspect items.

Exception processing is streamlined by using Mercantile Online Banking to transmit your issue file before releasing any checks. It also simplifies account reconciliation since all unmatched items are examined daily rather than at month-end.

Payee Match

Verify payee name and address as another level of defense against check fraud.

Do You Need Positive Pay?

Business of all types and sizes can benefit from Positive Pay, particularly companies that:

  • Have frequent changes to employees or vendors
  • Want to increase internal controls
  • Have experienced past check fraud

ACH Notification

Unauthorized electronic transactions are a common concern for business owners. Mercantile Bank's ACH Notification service provides a great solution. Create and manage an approved list of entities that are permitted to debit accounts. Each morning you receive a list of transactions that are not on your approved list. You then decide to pay or return the items. If your business needs change, you can adjust your pre-approved list. 

Want to get started?

Contact our business services department at 1-800-453-8700.

Dual Control

As a business owner, you can take control of all your online payments including wires and Automated Clearing House (ACH) transactions. When your staff initiates a payment, only you or someone you designate, can approve it. No transactions will be processed until an authorized approval is received.

Want to get started?

Contact our business services department at 1-800-453-8700.

Online Statements

Online statements are safe, secure, and convenient!

Simplify your life and enjoy the convenience of having your bank account statements online and available to you at the click of a mouse.


  • Free online checking, savings and loan account statements
  • Receive email notification when statements are available (we will never email statements, notices or personal information)
  • Ability to print and save statements anytime
  • Access up to 24 months of account statements


  • Enhanced Security - viewing statements online avoids sending financial information via mail
  • Faster - documents are available online sooner
  • Convenient - view or print anytime
  • Flexible - choose preferred method of delivery for each account
  • Environmentally Friendly - reduces paper and clutter

Try our calculator to see how you can help the environment by conserving paper!


Follow these steps to set up online statements:

1. Login to Internet Banking
Login to Internet Banking and choose Statements and Notices found in the Account Section of the left menu.

2. Read the Agreement
Read the agreement, enter the Validation Code provided and click on the I Accept button.

3. Set your Preferences
From the preferences tab you can select electronic only or print only for each statement. These preferences can be changed at any time.

Go paperless - Remember to set each account to electronic only!
If you have any questions regarding e-statements email us or contact us during normal business hours at 1.800.453.8700.

Please note that by using this link, you will be leaving Mercantile Bank's (the 'Bank') web site. The Bank takes no responsibility and makes no warranties, either expressed or implied, for any of the services, products or information available via this outside web site. The Bank is not responsible for and does not monitor the content, performance, policies (including any privacy policies) or administration of this outside web site, which are the sole responsibility of their creators and do not represent, explicitly or implicitly, positions, policies or opinions of the Bank, its affiliates, its employees or its Board of Directors.