Locations /

Live ATM Banking

We’re pleased to provide you with another way to bank with us.
 

 
Fast, convenient personal service from our friendly bankers can help you with a wide variety of services through our Live ATM’s. 
  • Cash and deposit checks
  • Transfer and withdraw funds
  • Make loan payments
  • Even set up direct deposits
Best of all, most of our Live ATM locations offer extended service hours for your convenience!

 

Live ATM Locations

Alma Downtown Drive Thru

Closed today

230 Woodworth Avenue
Alma, MI 48801
Full Details & Hours

Alma Northtown Branch

Live ATM open until 6:00PM

7300 North Alger Road
Alma, MI 48801
Full Details & Hours

Clare Branch

Live ATM open until 6:00PM

806 North McEwan Avenue
Clare, MI 48617
Full Details & Hours

Grand Rapids Alpine Branch

Live ATM open until 6:00PM

4613 Alpine Avenue
Comstock Park, MI 49321
Full Details & Hours

Grand Rapids Main Office

Live ATM open until 6:00PM

310 Leonard Street NW
Grand Rapids, MI 49504
Full Details & Hours

Holland Virtual Branch & Mortgage Service Office

Live ATM open until 5:00PM

170 College Ave, Suite 100
Holland, MI 49423
Full Details & Hours

Ionia Dexter Branch

Live ATM open until 6:00PM

202 North Dexter
Ionia, MI 48846
Full Details & Hours

Ithaca Branch

Live ATM open until 6:00PM

219 East Center Street
Ithaca, MI 48847
Full Details & Hours

Kalamazoo Globe Virtual Branch & Lending Office

Live ATM open until 5:00PM

211 E. Water Street, Suite 100
Kalamazoo, MI 49007
Full Details & Hours

Lakeview Branch

Live ATM open until 6:00PM

9531 North Greenville Road
Lakeview, MI 48850
Full Details & Hours

Lansing Branch

Live ATM open until 6:00PM

3737 Coolidge Road
East Lansing, MI 48823
Full Details & Hours

Mt Pleasant Mission Branch

Closed today

2015 South Mission Street
Mt Pleasant, MI 48858
Full Details & Hours

Mt Pleasant West Side Branch

Live ATM open until 6:00PM

1925 East Remus Road
Mt Pleasant, MI 48858
Full Details & Hours

Petoskey Virtual Branch & Mortgage Service Office

Live ATM open until 5:00PM

430 E Mitchell
Petoskey, MI 49770
Full Details & Hours

Portage Branch

Live ATM open until 6:00PM

2301 West Centre Avenue
Portage, MI 49024
Full Details & Hours

Troy Virtual Branch and Lending Office

Live ATM open until 5:00PM

1700 W. Big Beaver Road, Suite 100
Troy, MI 48084
Full Details & Hours

Wyoming Branch

Live ATM open until 6:00PM

5610 Byron Center Avenue
Wyoming, MI 49519
Full Details & Hours


Live ATM FAQs

Live ATMs are a new way of banking, similar to a video chat or FaceTime!  You still have the option to use the machine as a traditional ATM, but you can also meet with a banker just like in the branch.

During Live ATM Banking hours, the screen will have 2 options; either touch the screen to speak with a Live Banker or insert a Card for a standard ATM transaction.  If you choose to touch the screen one of our tellers will appear onscreen as a video conference, similar to FaceTime or Skype, and they will assist you with your transaction.

  • Live ATM Bankers are available to assist you during the following extended hours at our drive thru locations:
    • Monday-Friday 8am-6pm
    • Saturday 9am-1pm
    • The ATM feature is also available 24/7
  • Virtual Banking Centers
    • Monday-Friday 9am-5pm

These individuals are Mercantile Bank employees that live and work in the communities we serve.

Yes! All of our branches will still have Mercantile employees during regular business hours. 

Yes!  Most of our offices offer traditional drive thru services while some drive thrus include our Live ATMs.  Either way, you will be greeted with a friendly Mercantile Bank employee that can take care of your needs.

No, the ATM option is still available on all of our Live ATMs if you would like to insert your card instead of speaking with a Live ATM Teller. The Live ATMs can do many types of transactions that a standard ATM does not offer.

  • Live ATM tellers can assist Mercantile Bank customers with the following:
    • Deposits (check, cash or both) & Cash Back
    • Cash Withdrawals (the Live ATMs carry $50’s, $20’s, $5’s, $1’s, quarters, nickels and pennies)
    • Customer Check Cashing
    • Loan, Credit Card and Safe Deposit Box Payments
    • Transfers
    • Small Currency Exchanges (no rolled coin)
    • Print Account Balances on Receipts
  • Live ATMs cannot:
    • Accept Deposits with envelopes, sticky notes, paperclips, staples, etc. (just like our ATMs)
    • Accept Coin for Deposits
    • Issue Cashier’s Checks or Money Orders
    • Print or Accept Full Size Documents (statements, paperwork, etc.)

Please note that by using this link, you will be leaving Mercantile Bank's (the 'Bank') web site. The Bank takes no responsibility and makes no warranties, either expressed or implied, for any of the services, products or information available via this outside web site. The Bank is not responsible for and does not monitor the content, performance, policies (including any privacy policies) or administration of this outside web site, which are the sole responsibility of their creators and do not represent, explicitly or implicitly, positions, policies or opinions of the Bank, its affiliates, its employees or its Board of Directors.